The World Needs More Fighters
A fighting man got punched and fell on his back. Weary and dizzied by the lethal strike, he felt for blood and broken bones. At this point, the wounded, yet inexhaustible man faced a crossroads. Does...
View ArticleClik here to view.
Expedia Excels at Capturing Customer Sentiment
You’ve just completed an online transaction. No sweat. You’ve been a digital maven for years. Maybe it was for a just completed flight from Expedia? Or a rushed Christmas gift from Amazon.com before...
View ArticleClik here to view.
The Most Important Time of your Workday? The Last 30 Minutes.
Watch a Football game lately? The games are becoming one long investigation after another… Did his knee touch down? Did the ball come out before the goal line? Were both feet in bounds when the...
View ArticleClik here to view.
A Look Back: Bringing a MVP to Old Media
It’s amazing the breadth of communities available on the Internet. Whether your community’s focus is soccer fanatics, early 20th century poetry or high-powered rifles, there is a place for you online....
View ArticleClik here to view.
The Big Question: How’s Business Going
I make it a point to pose the following question to an unsuspecting waiter, hostess, cook, or ‘owner-looking’ person at any business: How’s business going? The question freezes most in their tracks. I...
View ArticleWrite with the Rising Sun
Like an untamed lion, he roars onto the page, salacious and savage, ready to claw at any prey. Like a king cobra, he strikes with a sudden fury, delivering a penetrating, venomous blow to any fear that...
View ArticleGoalies: Two Simple Words to Master your Position
Goalies have a tremendous advantage over the rest of the players on the soccer field: they can (legally) use their hands. The best, most skilled goalkeepers, however don’t just use their hands to...
View ArticleClik here to view.
Dick’s Sporting Goods Delivers E-mail Again and Again
With the Christmas season behind us, everyone awaits the unfortunate noise that occurs in January. THUD. CRASH. THUMP. Something heavy landed in your mailbox or inbox. It’s the credit card bill,...
View ArticleClik here to view.
The Recipe for an Effective Pre-game Goalie Warm up
Goalies of the World – I want you to rethink how you warm up before a game. I see too many goalies warming up by taking a few shots on goal from a few attacking players. This tactic will lead to injury...
View ArticleClik here to view.
Want an additive with that? HEB Adds Additech’s Fuel Service to its Gas Pumps.
I make it part of my weekly routine to fill up the ol’ Ford at the HEB. I stock up on groceries and then ‘fill er’ up’ at the ultra-convenient gas station – just about a touchdown pass away from the...
View ArticleChange is Knocking. How will you answer?
I’ve become numb to change. Over my life, I’ve endured so much change that it’s now the norm not the exception. As I deal with some ‘fresh changes’, and I’ll probably deal with more ‘fresh changes’...
View ArticleThe Top 10 Reasons I Write
The word ‘write’ can mean different things to different people. For some, write is fright. For others, it is sheer delight. Here are the Top 10 reasons I write. Do you? If so, what compels you to...
View Article10 Ways to Improve Your Company’s Culture
Each company’s culture is its own. It’s very hard to generalize the unique characteristics of company’s culture down to a single list of 10 items. Over my career, however, I’ve seen a few strategies...
View ArticleClik here to view.
Top 10 Reasons I Love Goalkeeping
Goalkeeping can be stimulating, exhilarating, and empowering. Here’s why. Handyman: You are the only player on the field with the opportunity to use his hands. How’s that for your goalkeeping...
View ArticleClik here to view.
10 Ways to Improve Amazon.com’s Experience
Amazon.com has become part of our everyday. Amazingly, when you think of buying anything, you think of Amazon. Sorry Target, Wal Mart and mom and pops that used to dot every street corner. The sharp,...
View ArticleClik here to view.
Guard your Attention with your Life
Attention. I walk or run my dog most mornings. In fact, since I became a dog owner a decade ago, I’ve probably walked or run over 1,800 miles. That’s walking from my home in Austin, Texas all the way...
View ArticleClik here to view.
US Soccer: A Failure in Leadership and Tactical Prowess
Today, I am embarrassed to call myself a US soccer fan. For the first time since 1986, the United States will not be playing in the World Cup. This wasn’t a failure of one particular player, although...
View ArticleClik here to view.
10 Ways to Make LinkedIn Even Better
Encourage more ‘meaningful’ introductions: As LinkedIn has grown, you probably get more ‘who is this person?’ requests than well-intentioned requests that are helpful for both parties. It’s up...
View ArticleShake Hands with the Struggle
The struggle makes you stronger. Too many of us want it easy. We want it teed up on a silver platter or all boxed up and ready made for our consumption. If you think back, however, to your brightest...
View ArticleThe Market of One Could Lead to None
In this hyper-customized, ultra-personalized world in which we live, it is very tempting to build an unique product for each customer in the market you serve. But at what cost? Any rational businessman...
View Article